What is the cancellation policy for Viking? | Travel Asked FAQs
- Cruises Fares
- Mar 10
- 3 min read
To cancel a Viking cruise, you are required to submit a written notice to the company. You can do this by sending a cancellation request via mail or email. Alternatively, you can easily cancel your booking online by going to the Viking Ocean Cruises Cancellation Policy "My Booking" section on their website and submitting the cancellation request there. Another option is to contact Viking directly by phone through their customer service help number to request cancellation. Make sure to include your booking details for a smooth process.
Cancellation Policy of Viking Ocean Cruises
The cruise line follows a structured cancellation policy based on how many days before the departure you cancel your cruise. As per the Viking Ocean Cruises Cancellation Policy, if you cancel your booking more than 120 days before departure, a cancellation fee of $100 per person will apply.
Cancellations made between 119 and 90 days prior to departure will incur a charge of 20% of the full fare per guest. For cancellations made between 89 and 70 days before departure, the cancellation fee increases to 35% of the full fare.
If you cancel between 69 and 50 days before departure, the fee rises to 50% of the total fare. For cancellations between 49 and 30 days before departure, you will be charged 75% of the full fare. If you cancel within 29 days of the departure date, no refund will be issued.
Cancellation Fee of Viking Ocean Cruises
The Viking Ocean Cruises Cancellation Fee structure is as follows:
A cancellation fee of $100 per person will be assessed if the reservation is cancelled 120 days prior to departure.
If a reservation is canceled between 119 and 90 days prior to the planned departure, a fee equal to 20% of the full ticket will be assessed.
35% of the total rate must be paid as a cancellation fee if the guest cancels their ticket between days 89 and 70.
If the ticket is canceled between 69 and 50 days before to travel, a fee equal to 50% of the full value will be charged.
75% of the total amount is charged as a fee if the ticket is canceled 49–30 days before the trip.
100% of the full fare is charged as the cancellation amount if the ticket is canceled 29 - 0 Days before the departure.
Refund Policy of Viking Ocean Cruises
As per the Viking Ocean Cruises Refund Policy, refunds are determined based on the timing of your cancellation. If you cancel your cruise outside of the cancellation window, you may receive a partial refund, minus any applicable fees. However, cancellations made within 29 days of departure will not receive any refund, and guests will forfeit the full fare.
For those who purchased travel protection, they may be eligible for additional coverage for cancellations due to unforeseen events. Always refer to the terms and conditions of your specific booking to understand your options. Also keep in mind that within 180 days after reviewing refund requests, Viking will provide a response.
Conclusion
Customers can initiate the cancellation process for their Viking cruise by submitting written requests through mail or email or through the "My Booking" portal on the Viking website. You can also contact Viking’s customer service by phone. Knowing the cancellation policy is essential because fees rise when departure date approaches and Viking provides no refunds for bookings canceled less than 29 days before sailing. The fees for cancellation together with refund options and travel protection possibilities should be understood by travelers to stay prepared for plan adjustments. You must review details of your booking terms and conditions to prevent unexpected situations.
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